Terms and Conditions
Welcome to Yacht Hilton Head!
These Terms and Conditions (“Terms”) govern your use of the website www.yachthiltonhead.com and all services provided by us, including all luxury yacht charters, bookings, and related amenities. By booking a charter with us, you agree to be bound by these Terms.
1. Booking, Payment, and Confirmation
1.1 Charter Agreement
All charters are subject to availability and formal confirmation via a separate Charter Agreement, which will detail the vessel, dates, times, total price, and specific inclusions (e.g., catering, crew, destinations).
1.2 Deposits and Final Payment
A non refundable deposit (specified in the Charter Agreement) is required to secure your date.
The remaining balance of the charter fee is due [5 days] prior to the scheduled charter date.
Failure to make final payment by the due date may result in the cancellation of your booking, and the forfeiture of your deposit.
1.3 Pricing
All prices quoted for a fully crewed yacht charter are inclusive of the vessel, fuel for the agreed itinerary, the Captain and attentive staff, and standard amenities. Additional services (premium catering, specific bar packages, dockage fees at external ports, extended itineraries) will be itemized separately.
2. Cancellation and Rescheduling Policy
2.1 Client Cancellation
Cancellations made [30 days] or more prior to the charter date will result in the forfeiture of the deposit.
Cancellations made less than [30 days] prior to the charter date will result in the forfeiture of the entire charter fee, unless we are able to rebook the vessel for the same date and time. If rebooked, we will refund the amount paid minus the deposit.
2.2 Weather Cancellation (Captain's Discretion)
- The Captain holds the sole discretion to cancel a charter due to unsafe weather conditions (e.g., severe thunderstorms, high winds, hurricane warnings). Rain alone is not a cause for cancellation.
- If the Captain cancels the charter due to weather, we will first attempt to reschedule your trip. If rescheduling is not possible, you will receive a full refund of all payments made.
3. Vessel and Crew Authority
3.1 Captain’s Authority
The safety of the vessel, crew, and all guests is paramount. The Captain of the vessel has absolute authority regarding the management of the yacht, its crew, itinerary, and all operational decisions, including the right to refuse service to any person or to terminate the charter early without refund due to dangerous, illegal, or unruly behavior.
3.2 Itinerary Customization
While we strive for customizable itineraries (e.g., sandbar stops, private sunset cruise Hilton Head, Savannah trips), all routes are subject to weather, tide, and vessel traffic conditions, and are always at the Captain’s discretion.
4. Client Responsibilities and Safety
4.1 Passenger Limits
Each vessel has strict U.S. Coast Guard certified maximum passenger limits (e.g., 6, 12, or more, as specified in your booking). Under no circumstances will this limit be exceeded.
4.2 Alcohol and Drug Policy
4.3 Liability for Damage
5. Limitation of Liability
6. Governing Law
7. Contact Information
For any questions regarding these Terms, please contact us:
Yacht Hilton Head
📧 louis@saltshakercharter.com
📞 281-734-8568
